Bulk Billing and Fees Notice – Mentone General Practice

Effective 1 November 2025

At Mentone General Practice, we continue to provide accessible, high-quality medical care for our community.
From 1 November 2025, the government’s new Bulk Billing Practice Incentive Program (GP NRA) defines which services must be bulk billed under Medicare.

We bulk bill all patients with a valid Medicare card for any NRA-eligible service.
Services that are not NRA-eligible may be privately billed.

1. Bulk-billed services (NRA-eligible)

If you hold a Medicare card, the following categories of consultations and care are bulk billed.

A. Standard GP Consultations (including Telehealth equivalents)

All regular GP visits and their telehealth equivalents are covered under NRA, including:

  • Level A (Brief): 3, 4, 52, 58, 90020, 90092, 90183, 91790, 91792, 91794, 91890, 91892

  • Level B (Standard): 23, 24, 53, 59, 90035, 90093, 90188, 91800, 91803, 91806, 91891, 91893

  • Level C (Long): 36, 37, 54, 60, 90043, 90095, 90202, 91801, 91804, 91807

  • Level D (Prolonged): 44, 47, 57, 65, 90051, 90096, 90212, 91802, 91805, 91808

  • Level E (Extended): 123, 124, 151, 165, 90054, 90098, 90215, 91920, 91923, 91926

(This covers both in-person and telehealth GP consultations at all time levels.)

B. Chronic Disease and Complex Care

Includes management and reviews for long-term conditions:

  • Care plans and team care arrangements: 721, 723, 731, 732, 900, 903

  • Ongoing reviews and coordination: 92026–92061

C. Mental Health Care

Includes all MBS mental health plan items and reviews:

  • 2715, 2717, 2721–2727, and associated telehealth items.

D. Health Assessments and Preventive Care

All standard health assessments are NRA-eligible:

  • 701, 703, 705, 707, 715 (including Aboriginal and Torres Strait Islander health checks).

E. After-hours and Home Visits

When provided under eligible after-hours items, including:

  • 585, 588, 594, 761, 763, 766, 769, and others as listed under the GP NRA framework.

(The full official list of NRA-eligible MBS item numbers can be found in the government schedule.)

2. Privately billed services (non-NRA-eligible)

Services that are not listed under the GP NRA may be billed privately.
Where Medicare rebates apply, we process your claim electronically.

Examples include:

  • Procedures and minor surgeries — skin lesion removals, biopsies, sutures, cryotherapy, dressings, ear syringing.

  • Pre-employment, insurance, and travel consultations — not covered by Medicare.

  • Medical reports, third-party forms, and letters — private billing only.

  • Driver and occupational medicals — private billing.

  • Cosmetic or non-medical procedures — private billing.

  • Telehealth consultations not covered by NRA items — private billing.

3. Simple summary

Service Type Billing
All NRA-eligible GP services (Medicare cardholders) Bulk billed
Non-NRA services (procedures, forms, reports, medicals, cosmetic, non-eligible telehealth)             May be privately billed (Medicare rebate processed if applicable)

4. Need clarification?

Our reception team can confirm fees before your appointment.
Please bring your Medicare card (and any concession or DVA card) to each visit.