STI Checks by Phone Consultation in Mentone – New and Existing Patients Welcome
Many people delay STI testing because they feel embarrassed, busy, or unsure about the process. At Mentone General Practice, we understand that sexual health can be a sensitive topic. That is why we offer STI check phone consultations for both new and existing patients.
This service allows eligible patients to speak with a GP privately from home and organise appropriate testing without needing an initial face-to-face appointment in many cases.
Why STI Testing Matters
Sexually transmitted infections (STIs) are common in Australia. Many infections can exist without obvious symptoms. A person may feel completely well and still carry an infection that can affect their health or be passed on to others.
Early testing can help detect infections such as:
- Chlamydia
- Gonorrhoea
- Syphilis
- HIV
- Herpes
- Hepatitis B and C
- Trichomoniasis
Prompt diagnosis and treatment can reduce complications and protect both your health and the health of your partners.
Convenient STI Checks by Phone
Mentone General Practice offers phone consultations for sexual health concerns and STI testing requests. This option is available to both existing and new patients.
A phone consultation may be suitable if you:
- Want routine STI screening
- Have had unprotected sex
- Have a new sexual partner
- Need repeat testing
- Have mild symptoms you wish to discuss privately
- Want confidential advice before testing
During the consultation, the GP will discuss your concerns, symptoms, medical history, and any recommended investigations.
How the Process Works
1. Book a Phone Consultation
Patients can contact Mentone General Practice to arrange a phone appointment with one of our doctors.
2. Speak with the GP
The doctor will ask questions about your symptoms, sexual history, and concerns in a respectful and confidential manner.
3. Receive Pathology Requests
If testing is appropriate, pathology referrals can usually be arranged electronically. Depending on your situation, testing may include:
- Urine tests
- Blood tests
- Swabs
4. Attend Your Local Pathology Centre
You can visit a pathology collection centre at a convenient time.
5. Follow-Up and Results
Your GP will discuss your results and arrange treatment or further management if required.
Common Symptoms That May Require STI Testing
Some STIs cause no symptoms at all. Others may cause:
- Burning during urination
- Unusual discharge
- Pelvic pain
- Testicular pain
- Genital sores or ulcers
- Itching or irritation
- Bleeding between periods
- Pain during sex
If you have symptoms, testing is important even if they seem mild.
Confidential and Non-Judgemental Care
Sexual health is a normal part of healthcare. The doctors at Mentone General Practice provide confidential, professional, and non-judgemental care for patients of all ages and backgrounds.
Many patients feel more comfortable discussing sensitive concerns over the phone first. Our goal is to make STI testing simple, accessible, and stress-free.
Can New Patients Book a Phone Consultation?
Yes. Both new and existing patients may book STI phone consultations at Mentone General Practice.
Our team understands that fast access to sexual health care is important. We aim to make the process straightforward and supportive.
When a Face-to-Face Appointment May Be Needed
Some situations may still require an in-person consultation. This can include:
- Severe symptoms
- Physical examination requirements
- Complicated infections
- Persistent pain
- Visible rashes or ulcers needing assessment
If needed, your GP will advise you to attend the clinic for further evaluation.
STI Testing in Mentone and Surrounding Areas
Mentone General Practice provides STI testing services for patients living in:
- Mentone
- Cheltenham
- Parkdale
- Mordialloc
- Beaumaris
- Moorabbin
- Bentleigh
- Highett
- Aspendale
Book an STI Phone Consultation Today
If you would like confidential sexual health advice or STI testing, Mentone General Practice can help.
Both new and existing patients are welcome to book a phone consultation with a GP.
Mentone General Practice
66 Balcombe Road
Mentone VIC 3194
Phone the clinic to arrange your appointment or book online 24/7.
References
- Australian Government Department of Health – Sexual Health Information
- Melbourne Sexual Health Centre Clinical Resources
- Australian STI Management Guidelines
- RACGP Guidelines for Preventive Activities in General Practice
